CSJ Reviews

4.6 Rating 579 Reviews
91 %
of reviewers recommend CSJ
4.6
Based on 579 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read CSJ Reviews
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Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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CSJ 5 star review on 3rd August 2022
Mr & Mrs McFarlane
CSJ 5 star review on 3rd August 2022
Mr & Mrs McFarlane
CSJ 5 star review on 27th April 2022
Helen
CSJ 5 star review on 22nd April 2022
Chris Muir
CSJ 5 star review on 22nd April 2022
Chris Muir
CSJ 5 star review on 22nd April 2022
Chris Muir
CSJ 4 star review on 3rd March 2020
Colin Masson
7
Anonymous
Anonymous  // 01/01/2019
Installation of French Doors just completed by ‘Team 4’ (Calum & Dan). We have used CSJ exclusively, over a number of years, to replace every window in the house, a new rear entry door plus wall cladding. The quality of the materials and the standard of workmanship never fail to impress and the teams are invariably pleasant. Only problem we’ve ever had was a window seal failure and that unit was replaced in a matter of days. Well worth a 5 star rating.
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Posted 2 months ago
We had a new sofa delivered. This meant it was manipulated through the front door and unfortunately we discovered that the door no longer closed and the hinges were out of line. I phone CSJ in a panic for help - we had no idea what to do. Although the door (which we love) was installed over 2 years ago CSJ found our details right away and Stephen asked for photos to work out what tools he could bring with him, there and then to fix the problem. When he got the photos he said it was an easy solution and could talk us through it over the phone. From blind panic to relief in 20 minutes. Excellent customer service, use this company! Would give 10 stars if I could.
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Posted 3 months ago
Great service and price. Really happy with quality and workmanship. Nothing too much bother
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Posted 4 months ago
I have been looking to get a few prices for new windows and doors for a couple of months and had a few companys out in the past week or so but no one compared to Csj everything that the young lad telt me at the door what they do as a company was matched by the salesmen when they came out was no longer in the house for over 45mins to give us a price was straight forward to the point and there price was more than affordable and also gave us the chance to think about it that's the main reason why we went with CSJ as we didnt feel pressured into taking business with them. I would highly recommend as it's a quick process with good prices and good quality.
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Posted 4 months ago
Really good workmanship from the team that arrived. I got a patio door and 4 windows at the back of the house done as they already done the front a few years back and not one fault. fantastic start to finish highly recommend
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Posted 5 months ago
when deciding on replacing our older less efficient windows for more tbermially efficient ones we got a few ompanies to come out and estimate tbe cost ...the two things that stuck out were the fact we were on a budget so were only considering doing the ones more in need of replacing... where others were more intent on selling us on idea of doing full house gavin listened to our needs rather push us into a situation of stretching ourselves and our budget too far and the other thing was the quality of the actual window was by far bettet than what the otbers were offering so we felt worth when making such an expensive home improvement to not just be blinded by the price and not have to do it again in a few years... a costly mistake we made in past and fact we could pay it up over time tailored to our nudget with them meant we could. The end result was outstanding and not only feel the rooms we chose to do warmer annd cosier living on a busy road we can dont hear a thing which we didnt actually consider would improve but has vastly so thanks guys will definately be having you guys to co.plete the rest of the windows when times comes so five stars from us
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Posted 5 months ago
Returning customer....as used csj over the years ...delighted with any work completed...had another 2 windows done at back of my house and also recommended my sister in law recently who also delighted with the lovely red composite door front door and front windows both 5 star job ..thanks guys
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Posted 7 months ago
Great service from quotes to survey and fitting. Fitters arrived promptly did a fantastic job all cheerful polite and hardworking. No mess at all. Would really recommend.
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Posted 10 months ago
Excellent service at each interaction.. from initial quote through to surveyor, office team, fitting team and top management. Special mention to the fitters George, John and Adam who were 100% professional throughout. Best team of tradespeople that I've encountered.. polite, respectful and excellent workmanship. The windows and frames are top quality. I have no hesitation in recommending CSJ.
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Posted 10 months ago
I would like to compliment CSJ for the excellent standard of windows & doors recently installed in my home. The attention to detail from all staff was exemplary, they were keen to ensure the experience was faultless. A special shout out to both Gavin & James their customer service, friendly manner and reassurance was very much appreciated.
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Posted 1 year ago
Fantastic service from start to finish and great quality windows and doors. The installation team did a great job and came back within 2 days to fix a tiny niggle with the letterbox. I'm very happy with the job and will be back in touch to get the rest of the windows done next year. Thank-you so much.
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Posted 1 year ago
Team 3 Bryan and Liam did a great job of fitting a replacement window in our house. They worked quickly and with minimal disruption and tidied up really well afterwards. Very pleased with their work!
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Posted 1 year ago
We had our large living room window replaced last week and the service we received from CSJ was perfect from start to finish. Gavin in sales, Jason the surveyor, Heather and Victoria in the office, George, John and Adam - Team One - who fitted the window and William the installation manager were all so helpful and we felt very well looked after throughout the whole process. George, John and Adam arrived promptly on the morning of the fit and within three hours we had a fabulous new window. There was minimum disruption and not one speck of dust as they had taken such good care to cover our carpets and outside areas and swept up after they had completed the fit. They were so friendly, professional and helpful and we are absolutely delighted with the quality and finish of the window. Not long after Team One left we had a visit from William to make sure we were happy with the fit - hugely impressed with this level of aftercare. We will not hesitate to use CSJ again and will definitely recommend to others. Many thanks to everyone involved - you are all a credit to your company.
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Posted 1 year ago
Superb service from initial contact to completion. George and John did a great job. Arrived in time, very tidy. Kept us informed all the way through. Workmanship of the highest quality. Overall, we are very happy with the price and the quality of the service and the time it took.
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Posted 1 year ago
We have just had 4 windows fitted by CSJ and we are very happy with them. We already know the quality of the product as we have used the firm before. The fitters (team 3 Bryan and Liam) were first class - hard working, tidy and helpful. A job well done.
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Posted 1 year ago
New windows and composite door fitted by CSJ. Terrific job done by Team 2 (James and Dean) - quick, clean and fitted to quality standard, the lads were also extremely friendly and jovial. Extremely happy with it and will definitely use CSJ for any future work.
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Posted 1 year ago
Used twice now fantastic jobs from start to finish ...I've used other companies in past and went for a cheaper option which did not work out well to say the least but you can tell the quality of the windows and doors right away
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Posted 1 year ago
Had 4 windows and a front door fitted by CSJ. The installation team was brothers George & John ,both of whom were very professional and kept me advised on progress at all times. Even has an on site visit by installation manager John which was a nice touch. CSJ done a fantastic job with the whole installation. Highly recommended!
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Posted 1 year ago
I have used CSJ on two occasions now. They have fitted 10 windows and 2 doors all together at my property. I'm ex construction management & I have to say I'm very fussy and hard to please, but I cannot fault the works carried out. Very high standard of service provided both times.
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Posted 1 year ago
Team 3 Bryan & Liam were fantastic from minute one, arrived on time and got straight to work & transformed my house within days. They answered any questions I had about my windows and doors & done a top job of tidying up after. Customer service was spot on too. Would recommend this company to anyone.
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Posted 1 year ago
CSJ is rated 4.6 based on 579 reviews