From the initial interview exp!aining the type of windows now used and the various safety features incorporated in the windows, I was very impressed. As to the installation of my new windows and doors, the three installers were polite and professional at all times with time spent attending to details such as finishing off and sealing around all the windows and doors together with expert installation of the wooden finishings around them all too. I would have no hesitation in recommending this company. They are not the cheapest around and not the most expensive either but I am a firm believer that you get what you pay for !