The customer service team are a disgrace. Asking me the same questions over and over and over. I ordered a Bader Rich Cream - after 3 pumps it was empty! They keep asking me for batch number but there isn’t one and I sent them all photos to prove this. Low and behold they just keep asking for it. I’ve asked to be raised as a complaint numerous times - they just ask for batch number again! I assume they are selling counterfeit goods. Never again ordering from them. Will contact Trading Standards.
1 month ago
Cult Beauty has a
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