I placed my first order for Cult Beauty two weeks ago. I bought a makeup item for aprox 50 British pounds, instead of the item I ordered they sent me a skin care item they sell for 8 British pounds. I immediately sent the picture of the box they sent with the wrong order and the customer service agent called my case an "isolated case." They even asked me if I wanted a replacement or refund; they didn't even offered an immediate solution. I WILL NEVER GPOING BACK TO THIS PLACE AND I DON;T RECOMMEND ANYONE THEIR AWFUL SERVICE EITHER.
6 years ago
Cult Beauty has a
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