We've bought three things from Cult - the first experience was okay, second and third were not. We bought some dining chairs which were exactly what we wanted - had to wait a little while as they were out of stock but no problem. Second time out we bought a floor lamp. The lamp base was rusted and the screw didn't fit - more worringly the wire casing was worn. Pretty shocked that this got through QC. They sent a replacement which was okay, and gave us a paltry £5 off. Just bought a mirror this week and the quality is very poor, certainly not worth the better part of £100. I get the feeling that a lot of stock is pretty poor quality that they are putting a huge mark up on. No free returns either so that's costing £10. Won't be buying from again I'm afraid