AVOID!! Cupid Carriages changed my car the day before my wedding. It was getting wrapped (for some odd reason at the start of the wedding season) and came back damaged so I had no choice but to go with an alternative. I booked my wedding car around 2 years in advance! My car I booked was a Rolls Royce Ghost and I chose a Rolls Royce Phantom as the alternative (it was that or a Bentley) I did complain the day before my wedding and asked for compensation to which my complaint was disregarded. They said on Facebook that a Rolls Royce is what I ordered and a Rolls Royce is what I got. Completely different models! I left an honest and truthful review on Facebook which I stand by as I believe this really helps the public find their perfect wedding car and I was accused of slander, bribery (asked for compensation as I did not receive the car I chose) and threatened by text and email to remove my comment off Facebook or legal proceedings would commence due to ‘damage caused to their business’ because I chose to leave a recommendation that was based on my experience. This was all by the manager Simon who is extremely unpleasant and caused me great upset. I would recommend anyone to avoid this company!
2 years ago
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Cupid Carriages has a 4.80 average rating from 239 reviews

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