So many mistakes in paperwork have occurred including vehicle health reports, the information in those reports and a mix up in what car are tied to my account and what reports and quotes to which car. Also, there was no clear indication that the oil change prices were going up $70 to a total of $170 for any car with over 6 quarts of oil so I got charged an extra $70 for one court of oil. Had I known this prior I wouldn't have booked the service. Moving forward I will no longer be able to do oil changes on my newer cars. Ryan and Ian are great in customer service to fix all the mix ups but I have to still take the time to call and get things fixed. Not sure I will continue to use the service in the future due to the extra work and the higher prices.