I got the interior/exterior wash. The exterior wash was good, but only half of the inside of my car was cleaned! I wasn’t expecting a full detail or anything like that, all I wanted was a quick vacuum and wipe down. The back of my car is still covered in dog hair and slobber, and the mat back there wasn’t even removed to clean.
I did not know the cleaning would include an inspection and I didn’t care for the upsell attempt for maintenance. However, if they had offered to upsell additional cleaning services, or additional time if they couldn’t clean the whole car I absolutely would have spent more money. Or I would have directed them to start at the back of the car and move forward with the allotted time.
Overall this was a very frustrating and disappointing experience and now I have to go have my car cleaned again somewhere else.