Poor communication on scheduling and follow up between app, phone calls and emails. With long delays in getting repair appointments after diagnosis. My car has not been fully fixed now ans it has been two weeks since i started thia process with no confirmation of when they will solve or rebook. They came to my house with a defective replacement part and never rebooked me to fix it and my car is not drivable. I had to scramble to figure out a way to pick up my child from school due to the unexpected changes.