A heartless, insensitive and all-about-money company. I was a long time subscriber of curology since 2018 until very recently when I was having a hard time paying my bills due to losing my job. I pushed my shipping date the night before it’s due because I couldn’t pay it but curology still shipped it and charged my card. I sent them an email pleading to take it back because of the scarcity of my situation. Their costumer representative replied with a cold “we can’t do that because it’s already on the way.” without giving second thought of the impact it has to me on that day. I did not have food in my belly the next coming day because the only money I had went to my baby’s formula. I would have thought that seeing I am one of their loyal costumer that they would at least consider and show some kindness. But no. Curology chose money over compassion. Anyway, I unsubscribed and I now found a new prescription skin care site that works just as good if not better.