Curology is a sponsored scam that damages your skin. The price: The free trial will renew at full price with 0 notifications of any kind. They market it is a genuine free trial, and hide the auto renewal in terms and conditions. As a subscription that renews monthly with 0 notifications of payment, and is difficult to change or cancel, it is a money grab. I was charged $80 with no opportunity for a refund even when I offered to return the box unopened. $80 is a lot for the tiny amount of product while there is affordable good skin care on the market. The skincare: The products literally gave me a RASH around my nose and eyes that has still not completely gone away months later. I tried the products in January and developed red bumps around my nose and on my eyelids, and the skin in that area got very dry. My skin isn't as dry since stopping the products, but I still have red bumps that have not gone away. The "custom" formula doesn't seem custom and is very intense. The makeup remover doesn't work, I think it's literally water. The face wash and moisturizer are fine, but you need to use a lot of moisturizer because its very lightweight, and all the bottles are small. They are small so you have to keep paying for the subscription. The skincare team: I don't like to criticize employees but they were just not helpful at all. Curology markets their team as a 24/7 professional and knowledgable team of experts. They took days to respond to every message. When I sent photos of the rash developing on my face and asked what to do or if my formula should be changed, I was told to use more moisturizer. The expert sent me copy and pasted instructions to use lotion, didn't change my formula, and didn't check if my skin ever got better. The team is probably assigned too many people at once to actually address anyone's problems because it is just a money grab. Responses to my emails were dismissive and they just didn't care. Curology uses a lot of sponsorships and ads to promote their product to young people, and in reality you are paying for overpriced products that could make things worse and a team of people that wont respond to you.
9 months ago
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Curology has a 4.4 average rating from 1,333 reviews

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