Angela
I’ve been using Curology since October of 2021. My skin has done a 360 and I love the products. As for customer service, it makes it very hard to have to decide if it is worth dealing with or not. There is no phone number to speak to anyone and you can only communicate with the company via text or email. I have been going back and forth in texts and emails since June 1st. I tried canceling an order the same day it was supposed to send. I had forgotten it was scheduled and did not have the $70 at the time to pay it. After an email asking for all of my information so they could cancel it, they emailed me 5 days later to tell me they were unable to cancel because it was already processed and sent. Of course it was after 5 days. Whatever, what could I do at that point. The box was supposed to be here by the 8th and a few days after it didn’t show, I contacted them again. I was told my order was lost and they’d send another one. It is now the 17th and I’m $70 short and have received nothing. Disappointed and upset are understatements honestly. Add in the fact that you can’t talk to anyone over the phone. Upsetting.
1 year ago
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Curology has a 4.3 average rating from 1,350 reviews

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