Shannon Cowie
My initial box was supposed to be around $29 with free extras included. When it said my box had shipped I checked my profile and it said the box was actually $39, it had completely different products in it than what was selected, and it didn't have any of the free extras I had added including a chapstick I was really excited about. It did offer me the choice to add those extras on, if I paid more fees. So immediately felt super scammy. I emailed about the price change and items in the box. They eventually got back to me, like a week later, and the price had magically changed back to $29, but they had no comment on the items that shipped and the missing extras. They also said my box had just shipped, so the initial shipment notification wasn't even accurate. They also use the same exact before and after pics as other skin care companies. This company feels so sketchy.
9 months ago
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