I did not remember signing up for an automatic renewal of my curology subscription and when they took money out of my account I was shocked waking up. I emailed their customer support at 7 in the morning asking to cancel the order. At 5 PM the order had shipped and was on its way and an email followed with a customer service representative telling me there was nothing they could do. This being my third curology order, the past two took days to ship so I believe this was intentional. What everybody says about the amount not lasting the full month is entirely true and a two-month bottle lasted me a month being frugal. Very disappointed in the ethics displayed by this company.