Order 16th Nov My 11 year old son has saved up for a gaming pc and was very excited when we ordered it. When it cameit came with the wrong adapter I rang up and was told I had to return the whole item. They arranged for DPD to collect since then I have been told the parcel is missing, then the parcel is there but a blender not a gaming pc, then told I had received a refund. Rang to speak to a manager told had to wait 24/48hrs for a manger to call me I got no call!!!!! Then got a email to say replacement on it's way , next day got an email to say I needed to prove the parcel was sent back, they arranged the collection.Argg Rang up a different number and I have been speaking to someone who is hopefully trying to sort this mess but I have to wait till Wednesday. I am so annoyed they have had the money for this for 3 weeks now and I have nothing to show for it and trying to explain to an 11 year old why he still has no gaming pc is really hard.