Ordered headphones to be delivered to a store. On the date agreed I went to collect these only to be told they had not arrived despite 2 telephone calls lasting 30 minutes to confirm they were there. Rang customer service again and they informed me (after another 30 minute phone call) that they had been lost in transit and I would have to wait 14 days for an investigations and my money back. Absolute disgrace. Would never order from them online again.
4 years ago
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