Terrible service. Took delivery of Hotpoint washing machine. Installed by Know How guys. After kitchen flooded and checks proved that pipes were all connected as required, I arranged for engineer visit. Turned out drum had been badly cracked in transit, probably because of dropping, and this must have been apparent to installers. Now despite trying numerous times on line and via phone have got nowhere other than 1 agent offering me a 10% refund if I kept broken machine. Absolutely appalling!!!!
4 years ago
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