Since November 2020 I have attempted to have a washing machine delivered to my home .
Each time someone in my household has taken the day of work and each time the delivery driver has given an excuse for failed delivery. The last straw was sending g in a docket note saying I lived on a red route ... nobody rang the door bell, nobody parked I the box outside of my home that allows 30 minutes but worse of all the driver did pull into my driveway which is obviously off street parking.
I will NEVER use Currys again... I am so disappointed in a company than has been trading for years.
I was given the email address to send a complaint which I did only to receive a reply email advising me that the service is no longer in use, and redirected me to the customer service... to a web chat with a robot that cannot help and customer service officers who aren’t interested and refer you to the complaint email that doesn’t exist....NEVER AGAIN
4 years ago
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