Bought a TV online and collected from the store, less then a month there was an issue with the TV and it wouldn't respond to the remote. Took me over an hour on the phone to customer services, they said they were going to send a new remote, but never happened. Made 5/6 on line enquiries through their website, no response. Their Webchat on their website doesn't work. They have no email address to contact them and they don't send you any acknowledgement emails so you don't actually know if your complaints have been logged.
4 years ago
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