I ordered a TV for my elderly father who is shielding and lives on his own. As it was a priority and delivery wasn't available I had to opt for a TV costing £550 as the cheaper ones he wanted were not in store. I ordered it yesterday and was told to wait for a collection email. The following day I had a live chat with them and was told there had been a technical error or server glitch and I would have to cancel the order. No email explaining this telling me not to put anything off as I'm waiting for an email to collect the TV but they happily took my money. Terrible service and I will no longer be purchasing any of my tech from them again. Still waiting for customer services to contact me after I've explained the situation.