This is NOT my opinion but Factual. Please Read and Be Shocked! 1/ On the 23rd March 2021 we purchased a Beko Washing Machine from Currys. We connected with Currys Live Salesperson and Six minutes later, the machine was ordered. 2/ On the 25th March 2021 A hire vehicle delivered our machine- Currys had broken down the driver explained. 3/ We unwrapped the machine, removed transit bolts and connected it. Presto all working! 4/ We then call Beko to register the warranty. Immediately after coming off the phone, the machine starts making a banging sound as the door attempts to release and lock continuously while full of water. 5/ We call Beko immediately. The machine is barely an hour old. 6/ Beko tells us that in order to send an engineer out, we need the serial number- and guess where that is! Inside the door of the machine! Without it, they refuse to assist. 7/ I call currys- forty minute calls later and i am connected to someone at a call centre who refuses to connect me to my local store and directs me back to Beko. 8/ Panicking, i wait for the machine to click and pull upon the door- water all over my laminate floor. But i have the serial number. 9/ I call Beko and book an engineer. Beko tell me as the machine is brand new i should refuse a repair. 10/ I call Currys. Another two thirty minute calls. So far i have spent almost four hours and two days on calls. 11/ Currys agree to collect the machine on Saturday 27th March. No one turns up. I call Currys (35 min call) and am told the Colleague failed to put the delivery through. This is a lie as i received a collection message after the call terminated, the day before. 12/ Currys said they would definitely collect Sunday. 13/ With no machine for almost a week i printed 50 flyers with my complaint and drove to my local Currys in Warrington. 14/ I told the Manager that if he doesnt sort it out, i would begin giving Currys Customers the flyers. 15/ Sunday, the machine was collected and my refund actioned. 16/ Even a letter to Currys CEO was ignored on two occasions. It took Currys Six minutes to sell me a Washing Machine- just look what it takes when things go wrong! ** I will publish the above across every platform online and offline. I have full documented and photographic evidence of the above**