Shocking performance. Numerous telephone calls because virtually impossible to speak to anyone never mind the appropriate department. I purchased an Apple iPad and was assured that it would be available for collection after 5pm (!) but not to go to the store until I received an email to confirm. Days later, after literally hours on the phone, I’m informed that the item has arrived but the confirmation email had been omitted! Such a waste of time, incredible inefficiency.
4 years ago
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