Possibly the worst experience I have had from a company. I purchased a laptop for my son and had a "very" minor issue. Tech help managed to talk me through deleting all his applications (which didn't even fix the issue). It then took me a week to re-install things (due to password issues etc) and my son had to spend 3 weeks catching up on his work. Despite phoning every week for 2 months I never got as much as an apology. Customer service constantly promised to phone back and didn't. Hugely disappointed and I will never buy anything from Currys ever again.