Customer care is shocking don't know whot they get paid for , purchased a coffee machine but after 3 days we caught covid my husband being intensive care and my self realy I'll .it didn't work so rang to request if i could have a new one and told to take in to local currys were I was asked to prove we had been ill showing them picture of intensive care . After an hour long explaining why it was not returned in the month ,i left the machine to be mended or a new one to now be told it will be are fund the machine are double the price now and we can not afford to rebuy.I only want a new machine and think that currys could keep there customer happy and realize there's been a pandemic will never buy from currys again but think customer care should gave a shake up I'd be embarrassed to say I worked in this department shocking unhappy