absolutey disgraceful after sales tv product faulty under manufacturers warranty was forced to try fix at home which caused screen damage ( as am customer not engineer) I have disability but was not asked if I could physically do what they wanted and basically called a lier was hung up on lied to and about on their notes and not listened to at all .. I will never buy from currys pc world again will tell as many people as possible and am taking the mater through legal proceedings I believe the process is not customer friendly a a breach of warrenty and trading standard awful worst service I have ever come across ... the smart tv never worked properly I was fobbed off until cover ran out and they would take no responsibility for fact product was faulty apps like Netflix YouTube itv would constantly crash yet everything fine on all other devices and now great on new tv I had to pay out for