Awful experience I’m having. The customer comes first in customer service but not on curry’s helpline. Bought a TV on line only to plug it in and see it freeze 2 min in to setup, and yes I’ve unplugged it, waited and retried, also changed brand new remote batteries but it still doesn’t work. However, because I only picked it up yesterday and the store hasn’t recorded it as collected, they can’t help me. Also struggling to understand the Indian call centre accents. But I get to do the 45 min wasted time all over again when i have to be the one calling back again after 1800 (oh but no direct number) to be patronised by tech support over a RV the just doesn’t work. It doesn’t work!!!!! Arrrghhhhh so bloody frustrating dealing with Curry’s unless it’s to take money from me.
3 years ago
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