Bought a hp 15 in 4gb rm laptop top was so sloe it took 4 minutes to just start up. Took it to Mile end, e1 4uj currys spoke to the person in charge she saw the issue still refuses to refund or exchange saying the laptop is 4gb rm and that's how its suppose to be....??? Call customer support spoke to him good 20 minutses still says its ment to be slow....??? Disgusted by their service... never ever will buy or recommend anyone currys...I'd rather buy secondhand from anywhere else than currys. All is good until you get a defect or faulty item they wouldn't want to listen refund or exchange.... Terrible refund exchange policy.....