The issue that I have experienced was: I purchased a JVC tv online from Currys to be delivered to my girlfriends address in . After approximately a month the tv wouldn’t start or took a while to come on , then the guide started to take approx 2 mins to appear , then sound came out of it in the middle of the night with no picture . We returned it to my girlfriends local store in Barrow in Furness where it was sent back to be repaired or deemed unfit for repair . Team know how texted me saying it had been received and then texted saying it was not repairable so they will send us a gift voucher within 72hrs . We still have not received the voucher . My girlfriend has been in store after both of us have tried contacting someone on the phone after several attempts to sort this out . She was basically humiliated in store and told to wait until the voucher came through . The staff at the Barrow in Furness store are ignorant , offensive and downright rude not to mention the phone calls from within store to their technical helpline . We have been 2 weeks now without a TV and feel this is not good enough . I will be pursuing this matter through the courts after I have finished this message It occurred on: 2021-09-26 This meant that Humiliated , let down , no TV