I paid for my old fridge freezer to be picked up and taken away the same time my new one one being delivered and unpacked and the packaging taken away, the driver said he had no room on the van and didn't have time to unpack my new one he said he had arranged for someone last Saturday to pick it all up but nobody came I feel like we are just being messed around I PAID FOR THIS SERVICE. I have sent emails that they just ignore and can't get through on the phone so tomorrow I shall be in pc world also making a complaint and then trading standards. I have just come out of hospital and don't need the stress