Needed new vacuum for upstairs and bought one at Curry's in June 2015. On the first use the cable got caught under head and was stripped to bare wires. Returned to Currys who said that Vax denied responsibility on grounds that running over cable is misuse. Curry's nor Vax would accept argument that vacuums sometimes run over their cables and that the heads should be designed in such a way that this sort of damage is impossible. Have run over Hoover and Dyson cords without damaging them. This machine is dangerous and should be redesigned or withdrawn from sale