I ordered a Silver laptop from Currys so was surprised to receive a White laptop. After checking my order confirmation this definitely stated that this should be silver, however upon visiting Currys website they had cheekily changed the description of the product to "White Silver". After contacting the useless "Knowhow" customer service team and multiple e-mails trying to explain the issue the response received was that if I am not happy I can return the laptop. After I complained that there was no point me doing this as the Silver version was no longer on their website, I was just told they sometimes make mistakes and I should just return the laptop if I was not happy. I won't be using Currys or PC world again.
9 years ago
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