Absolutely atrocious customer service! I ordered something online and accidentally put in the wrong postcode - bearing in mine the entire address was correct, it was just the postcode. I contacted their agents online and they told me that they would be able to change the address and send me the product to my correct address. He said he has notified the delivery team. A week had gone by, months have gone by and I keep trying to get in touch - they cut me off and we don’t even get past the details. I placed my order in December and curry’s have completely ignored my request for a refund - kept telling me that they will get back to me after notifying headquarters but I get no phone calls. I also told the agents to email me all the information and they said yes we will but I get no evidence of their chats. Nothing! I paid £70 for my product and they haven’t given me my money back or my product.
I don’t recommend ordering from curry’s at all. Very poor service and unreliability in terms of delivery.
3 years ago
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