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Fahimeh
Currys costumer care is absolutely ridiculous and rubbish ! I purchased a fitted fridge-freezer , When purchased mentioned I am disabled and used fridge to stack my medicine ! I asked for earliest as possible! They arranged for 2 weeks time which is today ! I had to work from home ,it supposed to deliver from 7:00 untill 11:30 ! I have waited until 5 ! They didnot deliver! After loads of follow up call and spending near 1 hour on phone , waiting on the line , they said driver couldnot find your address and they arranged to deliver on 06/07/2022! My home is really easy to find , everyday I have delivery ! I cannot believe they could not find my address, why didnot contact by email or telephone?? It is very upsetting , the weather is so warm ! It is hard to cope without fridge even for healthy people! I had to order food nearly two weeks and now another two weeks ! Curry Costumer care are very rubbish ! When you want to buy, they encourage you and they show costumers are important but actually not ! They only want to make money ! They charged me for delivery , for remove for fitting and … But still I donot have anything ! When you ordered they charged you but how they compensate me for 1 month without fridge ! I have very very funny text now from Currys Hi! Great news, your tech from Currys is in stock and will arrive Wed 06 Jul Ref:743..,,,,, If you won't be in and want to pick a new visit date, go to https://visitupdate.currys.co.uk Thanks, Currys
3 years ago
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Currys has a 2.0 average rating from 3,476 reviews