Bought a TV online. Website Times out before order complete then had to start again. Forgot to add the "free" £100 headphones in the basket. Called and asked for them to be put onto order. Told to cancel and re do it. Held my money for 5 days and put the price up £200. Called and was told to pay the new price then call back for a refund. I specifically asked if I'd get the money back as I didn't want vouchers. Paid new price, called back to be told I had to have vouchers leaving me £17for Xmas food shopping. 13 calls over more than 20 hours got through to a manager who said his staff advised wrong, he wouldn't be honoring what was said and left me with vouchers for a shop I never wanted to do business with again. Shortly after found the FB group "Curry's pc World Where's my refund" with thousands of disgruntled customers who had also been shafted.