Poor online and Customer Service I purchased a camcorder and care plan before Christmas on sale. It was never delivered and Currys didn’t known when it could delivered. I was annoyed and cancelled the order. At the time of cancellation Currys agreed to send £20 voucher. It shame that Currys refunded the cost of camcorder and not the care plan. I had to call again to asked care plan refund. Agent was told me the refund has been processed. After two weeks no money received. Call again today to find out. I was surprised by the irresponsible answer received. I was told it will take 20 to 30days to receive the money over post. The reason for that was it was cancelled from store. I cancelled over the phone. But on the system shows from Store. When I asked, if it was on store, why it could not refund on my credit card instead of a cheque. The agent could not answer it. But repeats the same dialog again and again. Also not received any voucher too. Currys become untrustworthy store now a days. Currys Website says Cancelling an online or phone order cannot be processed in store.