Absolutely appalling and I would never recommend Curry’s to anyone. I purchased a tumble drier, paid in full including for a specified delivery window 9am to 1pm at an additional £55! I booked time off work for the delivery. The delivery arrived on the due date before the delivery window and just while I was leaving to take my daughter to school ( that is why the specified and paid for delivery window) when the delivery driver was told to come back please during the specified time, he stormed off and were quite rude. Upon my return I called Curry’s to be assured once again that it would be delivered that same day in the correct window When the delivery did not arrive, I called CS again to be told that they had messed up but that it wound be with me before 4pm that same day. Needless to say it never arrived and at 4:30 I was again onto CS. After nearly 30 minutes of absolute nonsense, I was eventually put through to a manager or so I am told. This person confirmed that they had messed up and they were sorry, issued a credit for my £55 missed delivery and promised to make the delivery this Sunday and would send an email today to confirm Well, the email never arrived and 3 calls later over a period of more than 1 and a half hours wasted on the phone with 3 different people only confirmed that my order is not scheduled for delivery on Sunday or ever. I repeatedly asked to speak to a manager but who was conveniently unavailable Hiding behind a call centre in RSA is not going to solve matters This problem is not going away and is just going to get worse and worse. On Sunday I will be personally visiting my local Currys store for a discussion with the manager. We will see where that goes. If the issue is not resolved to my satisfaction, then it’s off to London to the HO for a personal chat with a Director. If that fails to bring satisfaction then it’s off to solicitors without prejudice save for costs I refuse to accept being fobbed off with poor service and outright dishonesty. I’m not Interested in a refund but I do insist the goods paid for are delivered promptly and further that appropriate compensation is received Enough! We shall see if Curry’s does the right thing or if this review is even published (copied and screenshot)