Ordered wash machine 28th Jan
Was delivered with a party missing 29th Jan
Called know how who reported it
Called them again because I hadn't heard anything about what they were going to do to fix it
They report its been ordered
Called again a week later as I hadn't recoded part
They said it wasn't available for a couple of months
They then reported they couldn't order me a knew one as they had to speak to engineers on Monday (it was a Saturday)
Then said they would defiantly call me Monday to check it had been sorted, they did not call me.
Then got a text saying a reference number on 16th Feb for me to get a new one, I have been on hold 28mins now waiting to speak to the correct person, after being transferred to several people who couldn't help me.
Never ever buy anything from Currys the customer service is truly terrible
9 years ago
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