Phoned currys today to get an engineer out to look at a broken dishwasher.
When I told the person on the phone it was ten years old he flatly refused to help 'in case they need to order parts' what! How hard is it to order parts!
Alex who answered the phone said 'it's not that we don't want to help we follow strict guidelines and anything over 8 years is not worth it'
They didn't even ask what the problem was which is plumbing and may not need any parts.
Alex came across as we he didn't want to help and didnt give a dam - so much for customer services. Reading other reviews shows a similar bad track record.
Shame on you currys!!
9 years ago
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