I bought a laptop at the Brighton store that was in fact, used by someone else before as it had the previous user's details still stored on it including their passwords and bank card details. When I took it back to the store and showed it to them, a staff member in the store suggested that this laptop may have been bought online, returned as unused and no one checked it. Utterly unprofessional for such a large retailer to have such low standards of service.
2 years ago
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