Don't waste your precious time and money- never join care and repair service or deal with Currys - buy from the brand itself. In summary, Support and repair services are useless, unprofessional, never respect the customers and untrusted engineering services. They took my laptop for repair after paying around £200 for 2 years to keep the warranty plan, they claim it was a physical and liquid damage for the charging port without any photos or evidence or even report. I works as a doctor and I really take care of my laptop and what they claim doesn't make any sense for me. Furthermore, The low quality engineering services who dealt with my laptop had brought the laptop in a worse condition than it was! the battery was not recognised and the USB was not working! all the Currys staff including customer services and the claim.investigation have ignored my voice and I had to eventually pick up my laptop and I have to pay extra money for local engineer shop to fix what currys engineering services have done to my laptop rather than fixing the main problem. The local shop found out that the low quality engineering services at Curry's when closing the laptop have forgotten to do the basic engineering thing to plug the battery and the USB cable to the motherboard which they unplugged during checking the laptop, image the poor services, and how could someone trust their judgement or any thing related to them after. I have all the photos and evidence supporting that they brought the laptop in worse condition and I have to pay extra money for fixing that. I have luckily cancelled the care plan and felt relieved. IN SUMMARY, PLEASE DON'T WASTE YOUR PRECIOUS MONEY AND TIME DEALING WITH CURRY IN ANYTHING.