Customer service from the 'manager' Raj is absolutely zero - i had a collection from the local store went with my ID, but was told to follow the system and a code is sent to my email address. I explained that my emails aren't on my phone to which he replied 'That's the system, if you choose not to read it that is your problem' No flexibility or general good customer service. They sent me the code so I had to drive home to get it, on return the code had expired. I can't tell you how frustrated I am and how angry at the lack of service and pure rudeness.
1 year ago
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