Bought a laptop from Currys. Declined their extended warranty at the time of purchase. Was nonetheless provided with "product support" and billed for it by them via my credit card. The innocent looking description on my credit card did not arouse my suspicion (it is a joint account with my wife) until she asked me what it was for (I thought it was somethings she had bought). I googled it and was horrified to discover they had been ripping me off since purchase. I naturally contacted Currys (cc3093567) and was politely but firmly told to effectively "p**s-off".....they were happy to cancel the policy but not happy to refund money for a product which had been declined, a product I was unaware I had, a product which had never been used. I have bought many items from the Currys / Dixons/ PC World / Carphone Warehouse stable over the past 20 years. My family have bought several more. This experience is being actively shared with all of them and widely amongst their acquaintances. I, for one, will never buy another item from any of these brands, and I hope my family, friends, and their colleagues behave likewise. What a rotten company this is. You should be thoroughly ashamed to be British. You make Del-boy Trotter look like a boy-scout