Washing machine not working waited 3 days then engineer told me he'd been given wrong info from the people I phoned and couldn't fix for another 5 days. Absolutely shocking for a family of 6 and no way to wash our clother. The engineer didn't give a toss and neither did Knowhow when I rang to complain. Was told the while insides needs replacing. I asked for a new one. Can't do is what they all said. Wish I'd never bothered taking out this extra so called insurance. Never again !!!
9 years ago
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