I bought an iPad mini and declined the Knowhow Care Plan. I didn't sign the direct debit form, the person at Currys crossed it through infront of me. Knowhow, part of the Dixons Group, debited the credit card I had used to purchase the iPad without my permission and without notifying me beforehand. I phoned and they told me it would take 28 days to send a cancellation letter and refund the money. This is a blatant attempt to mislead and defraud.
9 years ago
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