I have now gone through 2 of the same model of TV an LG OLED 55B6V, unfortunately due issues with the manufacturer not Currys. To be fair I expected to have big problems but it was being returned within the 30 day period. Currys were superb, the first return was collected at the same time as a replacement. After a few emails they agree to replace, booked on the Saturday, collected Sunday morning and new one delivered at the same time. Magnificent. Unfortunately 3 weeks later the same problem occurred and I had to return again. Following discussions Currys agreed a full refund and collected the TV on the date I requested. Very impressed. I now just need to find a new TV, I will definitely be looking to Currys to supply it. Superb service, quick responses to emails (within 24-48hrs) and very open to negotiations. Excellent