Advisor Sold a know how plan at Currys said it was free for first three month and no money would be taken out of account for this period. Nothing but hassle in cancelling this plan and getting a refund for the first payments which should not have been taken out. To make matters worse management in call centre spoke rude before admitting they were in the wrong, no apology from him either on his mannerism. Management need retraining on customer services and how to speak calmly to customers.
8 years ago
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