Ordered a fridge for delivery. Waited from 7am on the day of delivery. At 5pm i get a call advising me that the delivery truck has had to be towed and that the item will be delivered tomorrow. What an absolute disgrace of a service. I have no updates on the status of my delivery via the Track It service. Knowhow and Currys customer service contact numbers are facing high call volumes. Funny that giving the number charges customers by the minute. The watchdog needs to do something about Currys who outsources delivery services to a firm called KnowHow. All just to avoid paying taxes and avoid taking accountability on customer services.
8 years ago
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