Bought a Samsung WF80F5e Washing machine, told it was one of the best machines on the market. Once installed it vibrates so much that the floor, sink, work surfaces all vibrate so much all the crockery crashes off the side, even the water in the washing up bowl jumps up 2 inches! When we contacted Currys they sent an engineer out, the first thing he said was do you have suspended floors? Yes we do, he said , this machine is no good on suspended floors! We were told to contact Currys, when we did they said you will have to contact Samsung! We contacted Samsung and they said you should have been told by Currys that its not suitable for suspended floors! Talk about pass the buck!!! Currys were not prepared to do anything about taking the machine back and supplying us with a different make. I shall never buy from Currys again EVER.
8 years ago
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