Currys HOVE staff and management team are fantastic. Also the installer team and drivers are great hard working people. They are there to help. I have had 3 of the same brand replacement cookers and 2 repairs in the space of 4 months. All had the same fault -the oven turned itself off intermittently. We decided after the 3rd cooker did the same thing just after being installed that I would go for a different brand. I was so very impressed with how well I was treated. The wonderful staff who looked after me are: Matt, Lisa, Mike and Ben the manager. All well trained and well led. Ben was always accessible if any of the team needed help. The phone team were also helpful.