Really pissed off with the service, I bought a Samsung 60’ Inch TV from Curry’s, there was an accidental damage to the TV and I sent it for the repair and they lost my TV I contacted them 9 times on different occasion just to get an update on my TV and after 14 days they told me your TV is lost and will send you the voucher, it took me 5 – 6 days just to get that voucher. I bought my TV for 1000 euro on Stephen’s Day sale. Now when I walked into the store with my voucher they don’t do any Samsung 60’ TV anymore. Now they are trying to get me to settle on cheaper brand like LG or go down to 55’. I am really frustrated about this as it is not my fault you guys lost the TV not me and I would expect to get next best option out of it which would be Samsung 65’ but for that they are asking me to pay 500 euro extra. But I am not trying to update my TV or anything I just want my TV back but it’s been 20 days without TV and no update where is my case. I have numerous things from Curry’s PC world with cover plan and they are expensive I paid 200 euro extra on that just for safety of my TV. It’s like tomorrow if something goes wrong with my Apple IMac and I send it to them for repair and they lose it and apple have stopped making that spec model there is bit higher spec available but currys pc world will want me to go buy windows because it’s cheaper option for them. I AM JUST SO FRUSTED WITH THEIR SERVICE I WOULD LITERALLY STOP PUCHASING ANYTHING FROM CURRYS THE WAY ARE DEALING WITH MY CASE.
7 years ago
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